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This project is part-funded by the UK Government through the UK Shared Prosperity Fund. Cornwall Council has been chosen by Government as a Lead Authority for the fund and is responsible for monitoring the progress of projects funded through the UK Shared Prosperity Fund in Cornwall and the Isles of Scilly.

Isles of Scilly

Energy Clinic

Electricity Billing & Metering Assistance

Working at the Beach

How can we help? 

We are a local group available for face-to-face or over the phone appointments offering help with any electricity billing and metering issues you may have. We have public drop-in clinics, held in Porthcressa Library, if you want to discuss any billing and metering concerns in a comfortable environment or you can email us to ask a question and we will get back to you in a timely manner.

Social Media

Find us on social media where we post regularly and where you can contact us via messenger

  • Facebook
  • LinkedIn

Email 

Email us with any queries or to set up a face-to-face meeting

Phone call

Contact us during office hours to ask any question regarding your energy

Calendar

Click the link to find when our clinics are held

Man Standing by the Sea

Who we are

The Energy Clinic is a team based on the islands that want to help with your electricity queries. We are a group who understands the difficulties of dealing with electricity providers not meeting the needs of our islands. 

Accountant

Our Goals

Help people understand their electricity bills.

Help people resolve electricity queries. 

Improve access to smart meters on Scilly for those who want them.

Help people reduce their electricity bills. 

Links

Ocean
Home Control App

Smart Meters

Learn about Smart Meters and how they work on the Islands.

Calculating Budget

Financial Aid

Find out if you are eligible for financial aid and how you can apply.

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Clinic FAQs

See what questions are being asked at our clinics and if yours can be answered here.

Coming Soon

Where We Are 

Our clinics are held at the Porthcressa Public Library. We are next to the back of 'Dibble & Grub' and the Sibley's Fuel & Laundry Service building

Laptop

Off-island Clinics

If you are from Tresco, Bryher, St Martin's or St Agnes and you are in need of an appointment please get in touch.

We have not started visiting away from St Mary's yet but we are keen to know if support is needed where you are. 

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