GO EV Logo.png

VEHICLE USER GUIDE
 

BEFORE YOU DRIVE 
 

Always make sure the vehicle is disconnected from the charger.

 

1)  Disconnect the charging gun from the vehicle.  

  • Please disconnect the charger at the front of the vehicle. If the red light is illuminated on the charger handle, you will need to press the ‘end charge’ button on the charger screen.

  • Close the safety cap over the car charger socket and close the charge port lid.

2). Open the GO-EV app. 

  • Locate your booking and follow the instructions to start your rental and open the vehicle. There is an app user guide available here and can also be found within the app. 

3) Start the vehicle.

  • Ensure you have removed the keys from the magnet in the glovebox.

  • On the lower left side of the steering wheel is a blue starting button. Pressing the brake pedal firmly, press the start button and the dashboard lights will come on.

 

 

 

  • A green car light on the dash indicates the vehicle has started:

 

 

  • Use the gear selector, an orange light will show which gear you are in.

    • D – Drive

    • R – Reverse

    • P button to “Park” - disengage the gears

  • Please ensure you keep your right foot on the main footbrake before releasing the handbrake as the vehicle will start to move.

  • NISSAN LEAF ONLY: The handbrake is a small pedal located to the left of the main footbrake.  (Please ensure you keep your right foot on the main footbrake). Use your left foot to release by pressing down and then let it rise with your foot.

  • You are now ready to drive.  When you slowly release your foot off the main brake pedal the vehicle will start to move.

  • Use your right foot for the accelerator pedal and main brake pedal.

  • On the dash you will see approximate number of miles you can travel from the current charge of the battery. 

  • The vehicle will be charged for your rental but in the unlikely event the vehicle battery is running low it will give you plenty of warnings.

4). End a rental.

  • At the end of your rental please park the vehicle back in its designated bay and ensure:

    • The gear selector is in “Park”.

    • Handbrake is on (LEAF users this is the small foot pedal to the left of the main brake pedal which should be pressed down to engage it)

    • Windows are closed.

    • Vehicle is switched off using the start/stop button. 

    • Keys are placed on the magnet in the glove box.

  • Unlock the charge port lid at the front of the vehicle by releasing the switch found to the right of the steering wheel down towards the pedals.

 

 

  • Put the vehicle back on charge by inserting the charger gun into the charge port.

  • Remove all personal belongings and litter. 

  • Please wipe down all touch points.

  • Close all the vehicle doors.

  • Open the GO-EV app.  Locate your rental and follow the process to lock the vehicle and close your booking.

Screenshot 2021-06-01 at 18.53.51.png
Screenshot 2021-06-01 at 18.54.04.png
Screenshot 2021-06-01 at 18.54.15.png

APP USER GUIDE
 

To make a booking: 

  • Press the “search” button (magnifying glass) on the app or on the website “Book a rental”.

  • Select the station, date, and time you wish to book. Pay particular attention to your booking start and end times.   You will also need to select rental label.

  • All our vehicles are automatic and selecting any further options will limit available vehicles.

  • Press “search” or “find a vehicle”.

  • Select the vehicle that is available for your desired time.  If a vehicle is not on the list, it is not available for rental during your chosen time. Please modify your search.

  • Confirm the start and end date and time for your booking. 

  • If you are using the website to make bookings - please ensure you have downloaded the GO-EV Car Share app on to your phone as you will need this to open the vehicle.   

  • FAQs and vehicle user guides are available on our website www.ioscv.co.uk/carshare

Collecting your vehicle:

  • At the time of pick up go to the station of the vehicle you have reserved

  • Please disconnect the charger at the front of the vehicle.  If the red light is illuminated on the charger handle, you will need to press the ‘end charge’ button on the charger screen.

  • Ensure you have enabled Bluetooth on your phone.

  • Open your rental in the GO-EV app.

  • Unlock the car using the orange open my vehicle button.

  • Accept the Bluetooth pairing request if received.

  • Complete the vehicle damage report prior to driving.

  • You can now collect the key that is hooked to a magnet in the glovebox.

  • During your rental you can use the vehicle key to lock/unlock the vehicle.

  • You are now ready to drive.   Please refer to the information leaflet inside the vehicle for more information on how to use the chargers and vehicles.

 

Returning your vehicle

  • Return to the designated parking bay (where you got it from) within your booking timeframe. 

  • Turn the vehicle off and reconnect the charger.  Please refer to the information leaflet inside the vehicle which explains how to open the charging flap at the front of the bonnet.

  • Remove all personal belongings.

  • Please remember to leave the vehicle ready for the next user.  Clean up any litter and close windows.

  • Place key back on magnet inside glovebox

  • Please wipe down all touch points.

  • Open the GO-EV app and find your rental.

  • Press return my vehicle and complete check list.

  • Complete and submit return damage report.

  • You must lock the vehicle using the app.

  • You must also press close my rental to end your rental.

Asset 2.png
Asset 3.png
European Logo.png
Unknown.png
GO EV Logo.png
Hitachi_logo_slogan.png